Hello Apollonia Family,
Effective immediately, in accordance with regulations set forth by the Alberta Dental Association & College (ADA&C), we will be stopping all non-emergency dental treatment in our office. We will still be operating with limited hours and providing emergency treatment ONLY. Emergency treatment, according to the Alberta Dental Association & College, may include treatment of:
Oral-facial trauma
Significant infection
Prolonged bleeding or pain which cannot be managed by over-the-counter medications
Providing needed care that if left untreated becomes a more significant burden on health care resources and compromises patient healthcare
Additionally, all patients will be pre-screened prior to entering the office. As noted in our previous communication, unfortunately, we cannot provide treatment if you are:
Ill or are exhibiting symptoms
Have travelled outside of Alberta within the last 14 days
Have been in contact with anyone who has travelled outside of Alberta with the last 14 days
Please refer to the COVID-19 Screening Criteria Form issued by Alberta Health Services here:
https://www.albertahealthservices.ca/assets/info/ppih/if-ppih-ncov-case-def.pdf
If you are symptomatic or have travelled recently, but require emergency dental work, please call or email our office so that we can assess your specific situation and direct you to an appropriate provider or advise you on what to do while at home.
All emergency care provided will be compliant with the existing ADA&C Infection Prevention and Control Standards with appropriate Personal Protective Equipment.
If you have questions or are unsure about whether to come in or not, do not worry! We are still around and our office will be answering calls and checking our emails regularly.
Our office hours, effective immediately, are:
Wednesday, March 18th – Saturday, March 21
10am to 2pm
for emergency treatment ONLY
We apologize for any inconvenience this may cause. Thank you for being patient as we continue to navigate through this difficult situation.
We will update everyone again regarding next week once more information is available to us
We want all of our Apollonia Family to know that we are doing everything we can to keep us all healthy and safe. Together, we are a community that is strong and can get through this time of uncertainty! These are completely unprecedented times and we are all swimming in uncharted waters. We thank you again for your continued support and we want everyone to know how much we appreciate our Apollonia Family. Every single one of our patients and our staff mean so much to us.
Take care, be safe, and keep smiling!
Apollonia Dental Clinic
